Policy

Our Policy
Alcorn Music Studios is a local, independently owned, community based music school.

We employ the finest music instructors and respectfully provide a guarantee of payment for all lessons that are booked.

In order to maintain this high standard of quality music education to our students, Alcorn Music Studios has implemented a “no cancellation” policy.

This policy enables us to provide our instructors with a steady and predictable income that does not fluctuate from week to week.

We do understand that occasionally sports events, school projects and exams etc. will conflict with music lessons but we do not offer refunds or lesson credits.

If the teachers’ schedule permits, we can occasionally offer an alternate lesson time that same day or week, or permanently move the regular lesson time.

In the event of an instructor being absent, and a substitute teacher is not available, the cancelled lesson will be added on to the end of your lesson package.

For adult music lessons, we offer some flexibility through our drop in lessons to accommodate a busy work schedule.  Please contact us for more information.